📞 Color Pool Puzzle Support

We're here to help! If you have any questions or issues with the game, feel free to contact us or check the FAQ below.

📧 Contact Us

Send us an email and we'll get back to you as soon as possible (usually within 1-2 business days).

❓ Frequently Asked Questions

How do I reset my game progress?
Open the game settings (⚙️ button in the main menu), scroll down to the "Progress" section and tap "Reset Results". Confirm the action - this will delete all saved records and start the game from level 1.
Sound or vibration doesn't work. What should I do?
Check the in-app settings (⚙️ button) - make sure both sound and vibration toggles are enabled. Also check if your device is in silent mode (using the side switch) and that the volume is turned up.
I'm stuck on a level. Are there hints?
No. If you're having trouble passing a level, maybe you're just tired. Take a break, relax, and try again later with fresh eyes!
How do I change the language?
Language can be changed in the app settings (⚙️ button) under the "Language" section. The game supports 30+ languages including English, Russian, Ukrainian, Kazakh and many more.
Will there be new levels added?
We're constantly working on improving the game! Follow updates in the App Store to get new levels and features.
The app crashed. How can I help?
We're sorry for the inconvenience! Please send us an email with details: what were you doing when it crashed, your device model, and iOS version. This helps us fix the issue faster.